Process
Every project follows the same basic steps. It keeps things predictable and means nothing gets missed.
Initial assessment
We talk through what you need, what hardware you've got, and any constraints. I figure out whether it's doable and sketch out an approach.
- Requirements over email or a call
- Look at your hardware and network
- Feasibility check
- Rough scope and cost estimate
Architecture planning
I work out which services to use, how they'll connect, how backups will work, and what access I'll need. You sign off before anything gets built.
- Service selection and layout
- Backup and recovery plan
- Access and security requirements
- Written plan for you to approve
Deployment
I connect remotely, install everything, configure it, and test it. Nothing gets handed over until it's working properly.
- OS setup and basic hardening
- Service install and configuration
- TLS certificates and domain routing
- Backups configured and tested
- Monitoring set up where it makes sense
Documentation & handover
You get proper documentation — not just a list of passwords. Architecture notes, procedures, runbooks, the lot. If you need a walkthrough, we do that too.
- Written docs covering services, access, and procedures
- Credentials handed over securely
- Admin walkthrough or training if needed
- Runbooks for day-to-day operations
Ongoing maintenance
If you're on a monthly plan, I keep everything maintained — updates, monitoring, incident response, backup checks. If not, the handover stands on its own.
- Regular updates and patching
- Monitoring and alerts
- Incident response (best-effort, usually same or next day)
- Backup verification and restore testing
- Quarterly review on the managed tier